CUSTOMERS

Risk teams who don't
have time to show their work.

Three customer stories from across financial services, healthcare, and SaaS. Each one is a structural problem that compounded for years before VigiliaRes took it apart and put it back together.

Northwind Bank
Halberd Health
PARALLAX·LABS
Sentinel Mutual
Civica.gov
PIER·9 / FIN
CASE 01 /Northwind Bank
FINANCIAL SERVICES · 4,200 EMPLOYEES · DORA

From a 14-month DORA fire drill to a quarterly export.

When DORA Article 28 came into force, Northwind's third-party register was a 600-row spreadsheet maintained by one analyst. Twelve months before the deadline, no one could agree on what counted as “ICT third-party.”

Six months in, they wired their procurement system, their cloud inventory, and their existing TPRM platform into VigiliaRes. The register now reads itself; quarterly exports run as a job.

−71%
DORA PREP HOURS
3 wk
SCRATCH → LIVE
632
VENDORS REGISTERED
FROM THE FIELD
“The thing I keep coming back to: when our regulator asked a question last quarter, we answered in the meeting. Not next week. Not after a thread of emails to the cloud team. In the meeting.”
MO
Marielle Okafor
VP, INFOSEC · NORTHWIND BANK
CASE 02 /Halberd Health
FROM THE FIELD
“Twelve hospitals, one BAA library, one HIPAA risk analysis that actually rolls up. The OCR audit prep that used to take a quarter now lives as a saved view.”
DY
Daniel Yoon
CCO · HALBERD HEALTH
HEALTHCARE · 12 HOSPITALS · HIPAA / HITRUST

One risk analysis, twelve hospitals.

Halberd's compliance org grew through acquisition. Six BAA libraries. Four ePHI inventories. Three different definitions of “significant change.” Their last OCR audit took a quarter to prepare for and three months to recover from.

We collapsed the BAAs into one tiered registry, modeled the ePHI flows as a graph against a single set of safeguards, and now their §164.308(a)(1) risk analysis updates itself.

−83%
OCR PREP TIME
340
BAAs CONSOLIDATED
0
FINDINGS · 2026 OCR
CASE 03 /Parallax Labs
SAAS · 180 EMPLOYEES · SOC 2 + ISO 27001 + ISO 42001

Three frameworks.
One control set.

Parallax sells AI infrastructure to enterprise customers. Their security team is four people. They needed SOC 2 Type II, ISO 27001, and ISO 42001 (AI management) all live by the end of the year — three audits, three auditors, the same underlying engineering reality.

With the cross-mapping graph, their 87 implemented controls satisfy 278 framework clauses across the three audits. Evidence collected once, attributed everywhere.

3.2×
CONTROL REUSE
87
CONTROLS · 278 CLAUSES
9 mo
3 FRAMEWORKS LIVE
FROM THE FIELD
“Our auditor opened the room, ran her own queries, downloaded her own evidence packs, and we never once forwarded an email. That, as a working state, is the thing.”
SP
Sara Petrov
CISO · PARALLAX LABS

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